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Adding New Products
The Add Product adds a new product to the
product catalog.
The following is a brief description of the form
fields contained on the first page.
o SKU - Enter the product SKU or Part
Number, which typically is a combination of letters
and numbers. Note that the database will also
automatically add to each product a unique Item
Number, which is not displayed on this form. The Item
Number uniquely identifies the product in your store’s
database. The SKU, instead, is your own product
identifier.
o Product Name - Enter the product name (Max
255 characters).
o Description - Enter a description for the
product. This is the description that will be
displayed to your store visitors when they opt to
receive more details on a certain product. For
example, if they run a product search, the shopping
cart will return N items on the search results page.
If they click on "More Details" next to any of the
items, they will be shown a page that displays the
product description that you are entering here
(together with the general image and other product
information).
Note: You can use any HTML tag to format the
text in this field. For example, you can use the
<b></b> tag to make a word bold. This also allows you
to link to other pages on your Web site, display
additional product images, etc.
o Retail price - Enter the price you will be
charging your retail customers. You can automatically
charge wholesale customers a different price (see BB
prices below).
o List price - Enter the list price for the
product. This is an optional, but very useful field.
If you enter a price here, then you can use the
Show Savings feature described below.
Note: make sure the list price is higher
than the on-line price.
o B2B (Wholesale) Price: This is also an
optional field. The field defines the price that is
displayed to B2B wholesale customers and used to
calculate their order totals. You can define which
store visitors are wholesale customers under
Customers Menu. See the section of this user guide
dedicated to that topic for more details. B2B
wholesale customers are automatically shown the
wholesale price.
o Special Prices: In your store you can also
define special prices for each customer. List the
customer from Sales and Customers menu and
select Assign Special Prices.
o Thumbnail image - Enter the thumbnail
image file name and extension. Do not enter any
directory path, just the file name (e.g. "myimage.gif").
Your store assumes that images for the product that
you are adding have already been uploaded (or will be
uploaded) to your server. All images must be uploaded
to the following directory: www.yourstore.com
/store/catalog/
If you haven’t already uploaded images to your
server, you can do so by using your store’s automatic
upload component, accessible by selecting Upload
Images from the Products menu. To upload
images using this component, Browse your
computer until you locate the file(s).
When you are done locating the file(s), click on
Upload to automatically move them to the right
directory on your Web server. You will receive a
confirmation message indicating that the upload was
successful. To upload images to your server you can
also use any FTP program. Many are available in the
market, often free of charge. In addition, your Web
hosting service provider may have some for you to
download as well. For a list of good FTP programs
available for download, run a search for "ftp" on
http://www.download.com
o Image - Enter the file name for the
product’s general image. Make sure that the image has
been uploaded to your server, as described above.
o Category 1, 2 and 3 - To give you maximum
flexibility, your store allows you to assign a product
to multiple categories. For example, a gift shop could
have the same poster appear under "Posters" (first
category) and under "Home Décor" (second category). To
manage categories and subcategories, see Create and
Modify Product Categories. You can assign the same
product to unlimited categories just by making some
modifications to the BackOffice. By default it comes
with 3 categories since is unusual to assign one
product to more than 3 categories.
o Active - All products are active by
default. If you uncheck this option, the product
becomes inactive, and will not be shown in your store.
The product will stop showing up in any search and/ or
catalog page. Make sure that you have not placed
hard-coded links to this particular product on any
other page of your Web site.
o Show In Home and Hot Deals - You can set
any item in your product catalog as a Show In Home or
Hot Deals. This gives you the ability to promote
certain products in your on-line store. All Hot Deals
are displayed in a special page that you can link to
from any other page on your Web site. For example,
many Web stores link to the Specials page right from
their home page.
o Weight - Enter the product's weight, in
pounds. The weight can be used for dynamically
calculating shipping charges. For information about
configuring shipping options see Shipping Options.
If you set the weight to zero, then customers will not
be prompted to select a shipping option during the
check out process. This can help you both with items
that you do not ship and with those for which you want
to offer free shipping.
o Stock - Enter the current stock level for
this product. This is an optional field, which can
help you manage your inventory. If a product is out of
stock and you have selected the Show Out of Stock
then the product details page on your store will
display an “Out of stock” message. However, this will
not affect your customers' ability to buy the product.
In other words, products can be purchased even if
their stock level is 0. If you don’t want a product to
be available for purchase, then uncheck the Active
option.
o Form Quantity You can define the quantity
to be allowed in the drop down quantity selection of
view item page
o Availability Time in the view item page
you can show the usual Delivering Time for this
product
o Digital Goods You can define a download
link, a serial code or any other digital goods text to
be distributed automatically with Silent Response from
payment gateways.
Remember that you can also use an optional Unique
Serial Codes that will distribute unlimited serial
codes defines previously for each product to be sold.
There is also an optional package to distribute
digital goods from Customer Menu (Show Order screen)
with the advantage that the customer will not find out
the real location and name of the file downloaded.
Click on the Add button to add the product
to your catalog. A confirmation page will be
displayed. Then you can opt to add Options to
your product (the subject of the next section), modify
it, add another product, or return to the product
management window.
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