Managing Inventory

Your store automatically keeps inventory levels updated for you. When you add a new product to your product catalog, you have the ability to specify the initial inventory level. As orders are submitted and paid or marked as paid for a particular product, the inventory level for that product is adjusted accordingly.

Since you may receive new shipments of products, or produce new products, etc. you need to be able to change the inventory settings at any time. To view and modify inventory levels, select Storefront / Products / Stock main menu.

You will be shown several choices to list, view charts and modify the stock of all products in your product catalog. To adjust the stock for some product click on Modify Stock.

Regarding to stock adjusting at purchase time you have to consider that you should not update stock with each order since it’s very common to obtain payments rejected and uncompleted online orders. It’s a better schema to update stock just at payment step. With your store you can update stock using the Silent Response of your payment gateway. You can also update stock for off line payment orders using BackOffice by marking one order as paid, the stock and sales statistics of that products will be updated. If you get a chargeback for one payment you can make a RollBack for the order using the BackOffice and the stock will be updated.

Note: you can also modify the stock value for certain product from modify product menu but remember that your store will not maintain records of this change. We advice to use always Modify Stock Option.

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